Can I use my own mattress on your bed?

Yes, all UK sized mattresses will fit on our beds.

How long is delivery to the UK?

Delivery is 10-14 days. You will be provided a tracking link as well as automated messages updating you on the progress of your order.

How do I return a bed to the UK?

Returning a bed is simple. Contact us at and let us know you want to return your item. A non-negotiable collection charge of £200 will apply. This is the cost of us sending a courier from the UK.

Return item terms?

All items returned to us must be in their original packaging. Rolled mattresses once opened are non-returnable due to hygiene reasons.

Delivery of my goods?

Standard delivery service is doorstep only. Should you require delivery to a room of your choice or assembly, please select this when customising your bed under the "type of delivery" tab.

How can I tell that a bed will be comfortable for me?

You need to select a design that suits your requirements firstly, once this is done for comfort we have a range of mattresses that vary from the softest to the firmest including a range for those with bad backs

Should I buy a hard bed to ease my aches and pains?

What you need is a new bed which offers the right support for your spine (not necessarily hard at all!) Remember that the term orthopaedic and other derivations of the word only mean that the bed is a firmer specification from that manufacturer. There are no universal standards of firmness in common usage in the UK. BUT if you have a back or skeletal problem you should consult your GP or Specialist before buying.

How can I get the most from my mattress?

Most mattresses need regularly turning to ensure even wear and tear and today’s mattresses can be pretty heavy, so be careful! However, there are now plenty of non-turn options, which only need swivelling around from time to time, whilst others need to be turned only.

Will a more expensive bed be better to sleep on?

Not necessarily as comfort is a matter of individual preference; a very firm expensive bed may be uncomfortable if you prefer a softer mattress but a better quality bed will be more expensive than a poor quality one because the thicker, more luxurious mattress fillings and covers are more costly

Do I have to buy a new base if I’m replacing my old mattress?

We always recommend you buy base and mattress together because the two are designed and manufactured to complement one another in terms of support. Your mattress may show visible signs of wear and tear but the base will have had equal pressure and strain – it just doesn’t show quite so clearly. If you purchase from different manufacturers any warranty may be compromised if the manufacturer deems the base to be unsuitable to support the mattress or vice versa. Another point to watch is making sure the dimensions of any base and mattress separately sourced are compatible – two Kings might not be quite the same size!

There are so many bed sizes – how big should I go?

People don’t buy large enough beds. 75% of all double beds are still the standard 4ft 6in/135cm wide double – yet this is plainly not room enough for two adults to sleep comfortably together without disturbing each other. Even upgrading to the next size, a 5ft/150cm king size, whilst it takes up very little extra bedroom space, makes a considerable difference!

What are the standard bed sizes?

There are no uniform or universal standards of sizes or names for bed sizes that have to be used in law: the terms that are used are descriptive and there is no guarantee that the term King, for example, will be applied to exactly the same size product by different manufacturers. Metric sizes are not exactly the same as imperial sizes, either. The following are the most common sizes available:


Common Name

Usual Size (imperial)

Usual Size (metric)


3ft x 6ft 3in

90 x 190cm


4ft 6in x 6ft 3in

135 x 190cm


5ft x 6ft 6in

150 x 200cm

Super King

6ft x 6ft 6in

180 x 200cm


How long should my bed last?

It varies according to the type of bed and the amount of usage but, as a general rule, if you wake up with aches and pains which disappear over the course of the day, you are not sleeping as well as you did a year ago or the mattress shows signs of wear, it is probably time to change your bed.

How do I dispose of an old bed?

Retailers may offer to dispose of an old bed when you purchase a new one from them but this is an extra service to their customers as they have no legal obligation to do so. Your Local Authority waste disposal/refuse collection service will usually take large items on request but some make a charge.

Should I buy a divan or a framed bed?

Again, it’s a personal choice that has a lot to do with the look of your room. Divans are upholstered box with built-in drawers which give handy storage space, but many people are choosing framed beds as a fashion statement.

Do children need good beds?

Just as much as you do – even kids can wake up with a sore back! Make sure the bed you buy is robust to stand up to climbing and jumping, and has a good supportive mattress.

Is price important?

There are a lot of beds around at the moment that manage to combine strength, durability and low prices, so you don’t need to spend a fortune. We price our beds cheaper than most retailers out there

What’s your top fashion tip?

Velvet & Chenille is a real hot ticket at the moment – it’s reasonably priced, but has the luxe feel of great quality. Very chic in a contemporary room.